Privacy Policy
At True North Advancement, we are committed to protecting and respecting your right to privacy. This Policy governs how we use the personal data you provide to us via our website (the “Site”). Under data protection laws, personal data is any information relating to an identified or identifiable living individual.
Our Site may contain links to external websites. If you click on those links, your data may be processed by the organisations hosting those sites. We cannot control or monitor external sites, so please review their individual Privacy Policies.
Please read this Privacy Policy carefully. By using our Site, you agree to the practices described in this Policy. If you do not accept this Policy, please stop using the Site immediately.
About Us
The Site is owned and operated by True North Advancement.
Technical maintenance and support for the Site is provided by our website administrator, Kats the Solution.
Your Rights
As a data subject under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right:
To be informed about how and why we collect and use your data.
To access the personal data we hold about you.
To have any inaccurate or incomplete data corrected.
To ask us to delete your personal data (the ‘right to be forgotten’).
To restrict or prevent us from processing your data further.
To object to us using your data for particular purposes (such as direct marketing).
If you have a complaint about how we handle your data, please contact us using the details at the end of this Policy. If you remain unsatisfied, you have the right to log a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority.
What Data Do We Collect and Why?
We only collect personal data that you voluntarily provide to us. This happens when you fill out our contact form, send us an email, request support, or sign up for updates. The data we collect generally includes your name, email address, and any information you choose to write in the body of your message.
Under the UK GDPR, our lawful bases for processing this data are:
1. Legitimate Interests: To respond to your enquiries, provide business support, and manage our relationship with you.
2. Consent: To send you news, updates, or marketing emails if you have explicitly opted in to receive them.
How Your Data is Used and Shared
We process and store your data securely. We will only keep it for as long as necessary to fulfil the purposes for which it was collected. We use your data to:
Reply to your emails and enquiries.
Send you updates or marketing materials (only if you have opted in).
You can withdraw your consent or object to marketing at any time by clicking the ‘unsubscribe’ link in our emails or emailing us directly. We will never sell or share your personal data with third parties for marketing purposes.
How and Where We Store Your Data
Your data is securely stored and backed up on servers located within the UK. We take strict security measures to protect your information, including:
Storing website backups on secure, UK-based servers.
Limiting backend website access to a minimal number of authorised users who are bound by data confidentiality agreements.
Using security software that automatically locks out IP addresses making multiple unsuccessful login attempts.
Accessing Your Data (Subject Access Requests)
You can ask to see what personal data we hold about you at any time. To make a Subject Access Request, or to ask us to correct, restrict, or delete your information, please email us at the address below. We will respond to your request within one calendar month, as required by law.
Contact Details
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: